Creating Empowered Educators

Chapter 9, Creating Empowered Educators, is all about working create an education/learning department culture that fosters desired educator and guest experiences. The author, Lorie Millward (VP of Possibilities at Thanksgiving Point) shares additional resources to supplement the content of her chapter including:

1. Guiding Framework

2. Role Statements

3. Facilitation Rubric (guidance for how to assess successful facilitation)

4. Facilitation Cards (summarized tips for various facilitation strategies)

5. Observation/assessment tool

6. Leadership scenarios

7. Cog work outline